My husband and I were looking for our first flat screen TV. I decided to go to the Sound Room before we began our official search. I was immediately impressed with Stephen Spurgeon! He was helpful and informative. I went in knowing little about the Sound Room and left confident that this is where we should purchase our TV…Instead of making us feel rushed or embarrassed…he was a calming influence that allowed us to move forward with confidence. He thought “out of the box” and solved our problem with quipment he had in his truck…In the end, we are pleased with everything we bought, the service and the installation of our system… We will recommend the Sound Room and Stephen and Randy and will be back when we are ready to purchase a bigger TV for our lower level.